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Chunk #51 — Discussion — Main findings

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COVID-19 crisis and digital stressors at work: A longitudinal study on the Finnish working population.
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Of our covariates, cyberbullying at work predicted technostress and work exhaustion. This is in line with previous cross-sectional results about the potential negative impacts of cyberbullying at work in general (Oksanen, Oksa, et al., 2020; Vranjes et al., 2018). Although there was no increase in cyberbullying at work, it remains a major stressor at work. It is important to continue analyzing the resilience and vulnerability among workers facing different types of crises. As expected from previous literature (Armon et al., 2012; Srivastava et al., 2015), in our results, neuroticism predicted technostress and work exhaustion. Differences between the fields were ultimately quite small in the models. Furthermore, we did not find evidence that the situation would have been difficult for families or those in close relationships. This is also understandable because family and close relationships are likely to be major social support resources during the crisis when other social contacts are limited.