Unfortunately, the telephone assessment does not in every case accurately identify individuals with severe impairment because participants overestimated their ability to perform tasks. Consequently, the staff has unwittingly agreed to examine several severely handicapped participants on the MRV, a situation that puts the staff at the risk of injury. The limitations of the phone assessment tool have led to the development of an inventory that will be used by the trace and tracking personnel to assess the abilities of the participant during a home visit before scheduling an appointment.
