The scheme allowed for multiple coding on the following broader categories (number of subcategories): ‘lack of problem awareness’ (6), ‘cope alone’ (4), ‘stigma or shame’ (3), ‘other prominent problem’ (2), ‘encounter barriers’ (7), and ‘not codable’ (2). Answers were classified as ‘not codable’ when the patient did report seeking professional help or when the answer was incomplete or incomprehensible.