According to this integrative model, technology-mediated remote work during the COVID-19 pandemic can cause technostress and work exhaustion by inducing increased conflict between work and personal life and by threatening job-related resources. Individuals vary in their acquirements to cope with these problems. Hence, our integrative theoretical model covers different risk factors for technostress and work exhaustion during the COVID-19 crisis, as well as advances theoretical understanding of potential stressors in crisis situations in a digitalized world.
