Our study is theoretically grounded on work–family border theory and research on work–family conflict (Amstad, 2011; Byron, 2005; Clark, 2000; Ford et al., 2007), COR theory (Hobfoll, 2001, 2002), and the resilience framework (Bonanno et al., 2015; Chen & Bonanno, 2020). We also acknowledge the recent work done on technostress (Pirkkalainen et al., 2019; Suh & Lee, 2017; Tarafdar et al., 2019, 2020), work exhaustion, and burnout (Alarcon, 2011; Aronsson et al., 2017; Schaufeli et al., 2009). These theories are integrated into the model for SMC at work during a crisis.