The GO Helpdesk (http://help.geneontology.org/) is the general entry point for users having questions or feedback for GO. The Helpdesk provides several ways to connect with the GO consortium, from a simple email help@geneontology.org, to our Twitter feed (@news4go) as well as with a GitHub repository (https://github.com/geneontology/helpdesk). We encourage users to create tickets on the GitHub repository so that questions and feedback can be shared with and help the broader GO community. General announcements such as data releases and obsoletion notices are also posted on GitHub (https://github.com/geneontology/go-announcements), sent out to the subscribers of our go-friends mailing list (go-friends@lists.stanford.edu) and on our Twitter and Facebook pages. Those channels are also used to announce users meetings where we inform on the latest advances, provide training on various aspects of GO and get more direct feedback from our users. A compendium of the Frequently Asked Questions are directly accessible from the Help menu of the GO website (http://geneontology.org/docs/faq).
