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Chunk #13 — Introduction — Impacts of technology use on stress and work exhaustion

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COVID-19 crisis and digital stressors at work: A longitudinal study on the Finnish working population.
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The invasive nature of technology and social media can induce technostress in workers (Bucher et al., 2013; Tarafdar & Ragu-Nathan, 2010). Technostress refers to the stress people experience due to the use of technology and the demands related to technology's use (Ayyagari et al., 2011; Pirkkalainen et al., 2019; Suh & Lee, 2017; Tarafdar et al., 2019). Technostress can occur in relation to any technology, old or new, but it is more common with new technologies or situations (Shu et al., 2011; Tarafdar et al., 2007). Even an accustomed technology user could face stress caused by software updates or new tools. Various studies have shown that, in recent years, technostress has become a persistent challenge in organizations (Pirkkalainen et al., 2019; Tarafdar et al., 2019, 2020).