The COVID-19 crisis has directly and economically impacted millions of people across the world. The pandemic has put enormous pressure on handling things in a new way, especially technologically. During the COVID-19 crisis, new and more efficient ways of working and communicating have been explored. This was an urgent need because work meetings and information sharing primarily began taking place online amid the new situation imposed on employees and organizations (Oksa et al., 2020). Hence the COVID-19 crisis forced workers in different fields to take a sudden digital leap and adapt to working remotely from home or other locations rather than the physical workplace. Europe changed the most, with more than a third of workers transitioning to teleworking due to the pandemic (Eurofound, 2020a). Attitudes toward technology and prior user-experiences of technologies play a role in accepting and implementing new technologies (Savela et al., 2018; Taylor & Todd, 1995; Venkatesh & Davis, 2000). Therefore, employees with prior remote-working experience and technological skills may have an advantage over those with less experience.
